About DIGIPRINTER PARTS
DIGIPRINTER PARTS is one-stop online shop offering spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. We also provide some other signage products ,such as metal letter bender ,laser cutter, CNC router and so on .
Our company services customers all over the world including Europe, Middle East, Africa and America. With headquarters located in Hongkong, DIGIPRINTER PARTS was established in 2007 by a seasoned management team that has a long and solid technical background in the digital print industry.
DIGIPRINTER PARTS has utilised the ease and power of the Internet to revolutionise the way most wide-format printer parts, tools and accessories can be purchased. Prior to the launch of DIGIPRINTER PARTS, it was impossible to purchase parts, tools and accessories for different wide-format printer brands from a central source. More importantly, lead times were long and geographical borders posed further problems.
DIGIPRINTER PARTS sells OEM parts for all brands of printers, all of which come with the manufacturer’s warranty. We also sell high quality generic parts such as dampers and cap tops, which are extensively tested, very clearly labelled and sold under our own brand name. These carry the same warranty as the OEM products.
We currently have a portfolio of 15,000 products, all of which are available at the most competitive of prices. These include the Wasatch RIP delivered on-line on the same day, plus X-rite and Pantone colour management tools.
Real customer service
DIGIPRINTER PARTS has over 15,000 active customers and we believe that a major part of our success is down to our unswerving commitment to real customer service.
We continually seek improved ways to communicate with customers, to understand their needs and provide them with true value through information and support.
We believe comprehensive pre-sales phone support is vital, as many customers want to speak to our technical advisors before specifying the parts they require.
Post sales phone support is equally important to ensure that customers install the products they have purchased correctly.
Advisers are available from 8.00am through to midnight every day. DIGIPRINTER PARTS has also developed a network of qualified freelance engineers that can be recommended to customers should they require technical assistance on-site.